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Norton Healthcare is committed to protecting the privacy of visitors to our website, users of our mobile applications and users who subscribe to our mobile messaging campaigns. As part of this commitment, we have provided this notice explaining our online and mobile information practices and the choices available to you regarding the way your information is collected and used.
This site recognizes and collects, when possible, the domain name (for example, abc.edu or xyz.com) of a visitor’s web server. However, we do not automatically collect the full email addresses or phone numbers of visitors to our site.
The only way we obtain personally identifiable information is when you provide it voluntarily and explicitly:
Visitors may be asked to furnish their name, address, phone number or email address through any of the above forms or requests. Unless provided by you, we cannot access any personal information from your visit to our website.
Information gathered by our site is used to:
Additionally, we use email addresses provided by visitors to send requested information, respond to comments submitted through our feedback and survey forms when indicated, and send email bulletins to visitors who have subscribed.
The information provided by visitors as part of the Norton Healthcare mobile messaging program is used only to send requested information as part of specific campaigns, which include but are not limited to class reminders, class cancellations, and Norton Healthcare Foundation and Children’s Hospital Foundation event communications.
We do not sell, trade or rent personal information about our visitors, nor will we disclose your personal information to other organizations unless we are authorized by you to do so or are required by law.
When you sign up for text messages from Norton Healthcare, you are signing up to receive text messages related to your relationship with Norton Healthcare and partners/affiliates including, but not limited to, anesthesiologists, radiologists, emergency department physicians, certified registered nurse anesthetists, and other practioners if applicable, including updates related to your visits, MyNortonChart name account, one-time passcode, billing notifications, prescription reminders, and care management.
You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyNortonChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 888-4-U-Norton (888-486-6786), visit www.nortonhealthcare.com, or by email to [email protected]
Carriers are not liable for delayed or undelivered messages.
Messages and data rates may apply for any messages sent to you from us and to us from you.
Message frequency may vary.
Our Privacy Policy is https://nortonhealthcare.com/privacy-policy/. Contact us at 888-4-U-Norton (888-486-6786) or by email to [email protected]
We secure visitors’ payment information through encryption and other security measures. Credit card information is collected for billing use only and is not shared with outside parties. We do not sell, rent or trade any information with third parties and will not disclose your information unless authorized by you or required by law. We work hard to keep your information secure. However, we cannot guarantee the privacy or security of your information, as third parties may unlawfully intercept or access transmissions and abuse this information.
As with visitors’ payment information, we secure donors’ payment information through encryption and other security measures. Credit card information is collected for billing use only and is not stored or shared with outside parties. We do not sell, rent or trade any information with third parties and will not disclose your information unless authorized by you or required by law. We work hard to keep your information secure. However, we cannot guarantee the privacy or security of your information, as third parties may unlawfully intercept or access transmissions and abuse this information.
The Norton Healthcare Foundation and Children’s Hospital Foundation keep a history of donors’ names, addresses, email addresses and phone numbers, as well as donation information. The foundations do not request or store sensitive information from our visitors, such as credit card information or Social Security numbers. If you have questions about or would like to review the information collected by the foundations, contact:
Norton Healthcare Foundation/Children’s Hospital Foundation234 E. Gray St., Suite 450Louisville, KY 40202Phone: (502) 629-8060 or (800) 444-2523Fax: (502) 629-8059Email: [email protected]
We share your concern about the protection of online privacy for children as website visitors and mobile application users, as well as your children’s access to inappropriate content. We do not knowingly or purposefully collect personally identifiable information about children under age 13.
To request the deletion of your child’s contact information from our database, call the Norton Healthcare Access Center at (502) 629-1234, Monday through Friday, 9 a.m. to 5 p.m.
If you believe your contact information is incorrect in our files, please send an email to [email protected] with the following information:
By using our website and mobile applications, you consent to the collection and use of the information described above by Norton Healthcare. We will post changes in this policy on this page to update users about the information we collect when you visit, how we use the data and under what circumstances we disclose information.
We welcome your questions and comments about privacy. To contact a Norton Healthcare representative, call us at (502) 629-1234 or email us at [email protected].
Please note that we cannot control the content, availability or privacy practices of sites that link to our sites, or the ability of other sites to link to our sites.
We are not responsible for any links to or from other websites. Links to or from a third party are not an endorsement by Norton Healthcare unless that is expressly stated.